This page explains how to delete your Seen account and the data associated with it. You can delete your whole account yourself, inside the app, at any time — it takes effect straight away.
Your account and your data are deleted immediately and can't be recovered. If you signed in with Apple on an iPhone or iPad, you'll be asked to confirm with Apple once — this also disconnects Seen from your Apple ID.
| Data | What happens |
|---|---|
| Your account, sign-in and profile (email, name, country, date of birth, photo, “Right now” line) | Deleted immediately |
| Messages you posted, and the reactions on them | Deleted immediately |
| Private replies, kind notes and waves — sent and received | Deleted immediately |
| Your reactions on other people's messages, and your name in their notifications and follow lists | Deleted immediately |
| Your conversation with Seen (the AI) and what it noticed | Deleted immediately |
| Your journal, feelings and wellbeing check-ins | Deleted immediately |
| Your tree, drops, streak and certificates | Deleted immediately |
| A supporter subscription, if you have one | Cancelled immediately |
| Reports you made about another person's behaviour | Kept as safety records, so we can act on repeated abuse |
| Payment records (if you supported Seen) | Kept by our payment provider only as required for legal, tax and accounting obligations, then deleted |
Once your account is deleted, this can't be undone. You can create a new account to use Seen again, but nothing from your old account comes back.
You don't need to delete your whole account to remove specific things:
If you've lost access to your account and can't delete it in the app, email us at prince1489@googlemail.com from the email address on your Seen account, with the subject “Delete my Seen account”. We'll verify that the account is yours and delete it, normally within 30 days.
Email to delete my accountContact the Seen team at prince1489@googlemail.com. See also our Privacy Policy.